To our Valued Customers,
Thank you for your ongoing support of our business. We are pleased to let you know that all our locations are still open and operating.
Whilst the COVID-19 situation is constantly and rapidly evolving, the safety of our customers and staff remain the priority of Bargain Car Rentals.
We have adapted our processes and procedures to the current health situation and are implementing the measures outlined in the National COVID-19 Safe Workplace Principles to minimise the transmission of the coronavirus. We want to assure you that the vehicles we provide our customers have received the highest attention through our enhanced cleaning and hygiene standards. This includes the use of detergent cleaning products to sanitise every vehicle between each rental and also allowing time for vehicles to ventilate. Our cleaning protocols also include disinfecting the following hard surfaces;
Rental counters have been supplied with hand sanitiser for your use and staff are continually disinfecting counters and customer touch points across all our locations.
Our staff are complying with government regulations with social distancing measures, frequent hand washing and regular cleaning of workspaces. We have also introduced some contactless service options via our new manage booking function on our website and pre-check-in services.
Currently, our shuttle bus services are limited to 7 passengers per trip and are also cleaned regularly. We recommend you reach out to our call centre at 1300 729 230 or email email@example.com to secure your shuttle pick up and provide your details in advance to limit contact as much as possible.
For any booking amendments that you may wish to discuss, we recommend that you reach out to our call centre at 1300 729 230 or email firstname.lastname@example.org.
We ask that all our customers please adhere to the official health and safety measures in order to protect yourselves as well as our staff during this time including social distancing at our counters. The latest Australian Government COVID-19 advice can be found on the Department of Health Website. We also recommend that our customers download the Australian Government COVIDSafe App.
We value your continued support and will respond to any questions or concerns you may have.
The Bargain Car Rentals Australia Team