FAQ

Full terms and conditions can be found here

Bargain Car Rentals vehicles are permitted on unsealed roads (gravel roads) provided that they are properly formed and NOT 4WD tracks or washed out, in Tasmania only.

The following roads in the Northern Territory are not to be driven on: The Tanami Track, Buntine Highway, Gunbarrel Highway, Duncan Highway, the roads to Jim Jim Falls, Twin Falls or the Kakadu Highway past Ubirr.

Care should be taken on all roads but especially unsealed roads as the loose gravel can become slippery particularly on corners.

 

Bargain Car Rentals vehicles are allowed into all national parks provided the roads are not closed to weather or roads are poorly formed or washed out. Care should be taken when traveling on unsealed roads.

Bargain Car Rentals vehicles are allowed on Bruny Island.

Renters can collect and return their vehicle after hours. Fees may apply for this service. Information regarding this can be found on your direct confirmation from Bargain Car Rentals. Alternatively, you can call us on 1300 729 230.

It is mandatory within all States of Australia to wear seatbelts. Fines apply to both driver and passengers if seat belts are not worn.

In the event of an accident or breakdown, contact the Bargain Car Rentals Assistance number 0478 072 702

All accidents should be reported to both the Bargain Car Rentals Assistance number and where practical the Police (000) should be phoned. The driver is required to
complete the Bargain Car Rentals Accident report located in the glove box as well as any forms from local or state authorities.

Bargain Car Rentals vehicles can be relocated if arrangements made with rental staff.
There is usually a relocation fee applied to do so and this varies from location.

All drivers need to be present at initial sign up and hold a current drivers licence.
Drivers with an overseas licence need to have a valid drivers licence in English.

Along with the licence you will need to bring a credit or debit card for payment. Payment is upfront and no vehicle can be rented with an outstanding balance

Drivers between the ages of 21-80 who hold a full, unrestricted licence may hire a vehicle.

We do allow domestic animals in our vehicles, however, any damage caused by an animal, or any special cleaning required as a result of shedding or accidents is the responsibility of the renter.

A credit card authority form (provided by us) must be filled out by the cardholder giving consent for their card to be used for all costs.

When collecting your vehicle please ensure all nominated drivers are present and have valid driver’s licenses. Renters with an international license in non-Latin characters are required to supply an official translation.

Renters are not permitted to drive our vehicles interstate. They can only be driven within the state of hire unless we have given our written permission prior to the start of rental and it is noted on the rental agreement.

Vehicles in Victoria and Queensland are fitted with an E-tag which is linked to your reservation with Bargain Car Rentals. The toll charges will be processed on the credit card you have supplied for your reservation. Unfortunately, customers cannot use their own E-tags.

Not all toll charges are processed instantly as you drive through a toll. Charges may be processed up to 6 weeks after you have returned your vehicle.

Road and Maritime Services (RMS) oversee toll charges and process any toll charges. You can find further information here www.bargaincarrentals.com.au/termsandconditions/tolling

Parking and speeding fines are the responsibility of the renter. If you receive a parking ticket we recommend you pay this before the due date. A $75 administration fee will be incurred for any infringement that requires reissuing the fine into the driver’s name.

We offer baby seats at $9 per day. We are unable to fit child seats on your behalf. These will be provided with the vehicle at time of collection and must be installed by you. 

As long as the drivers licence is in English then you do not need to have to an international drivers licence. If your licence is not in English then you do require an international drivers licence.

Unfortunately, we do not have equal access vehicles. 

We do not have any vehicles in our fleet with hand controls.

We require a 20% deposit to secure booking.

Only Visa/Master Card credit and debit cards can be used for payment. We do not accept cash, cheques, AMEX, EFTPOS cards or Diners Club.

If you have the Bronze, Silver or Gold liability we will require a $500 pre-authorisation.

A pre-authorisation is a temporary hold of funds on your card. These funds will be unavailable till the hold is lifted. 

The pre-authorisation will last between 7-31 business days.

No, the pre authorisation must be paid using a Master/Visa Card credit or debit card.

Rates are subject to change based on supply and demand.

If you have an accident within business hours, please call us on 1300 729 230.

If your vehicle breaks down, please call us on 1300 729 230. For the after hour service, please refer to your agreement for phone numbers and contact. 

Damage Excess Payable is the amount you are liable for in the event of any damage or accident.

Excess Reduction provides great peace of mind. In the event of an accident, it reduces your financial liability to a smaller excess. Excess reduction is optional and can be selected at the time of booking. For more information please head to our terms and conditions: https://www.bargaincarrentals.com.au/terms-and-conditions/

Yes, you are still liable for the excess until the third party accepts liability and we have received payment.

Renters can take out their own excess reduction policy. Renters should be aware they will be liable to pay the excess amount in the event of an accident. You must make a claim with the excess reduction provider to be reimbursed any monies.

If you need to amend your booking please call us on 1300 729 230.

If you need to cancel your booking, you can call or email us. Please be advised cancellation fees may apply.

If your booking is cancelled within 48 hours prior to the start of the rental, or you fail to notify us of your intended cancellation prior to the start of the rental, you will be charged the rental charges for the rental period as booked unless we are able to hire the vehicle to another customer for an equivalent term and rate.

If required, renters can return their vehicle early. There are no refunds for unused days.

The renter must return their vehicle at the time they have selected and what is stated on their agreement.

Bargain Car Rentals will charge you $25 per hour up to one full day’s rental until the vehicle has been returned to our location.

Customers are required to have a hard copy of their full, unrestricted licence. We cannot accept expired licences, however, we will accept interim licences.

Bargain Car Rentals does not charge any extra fee for drivers under 25.

Learners permits, provisional licence or probationary licence holders are not permitted to drive our vehicles.

The vehicle must be returned with the same amount of fuel as it was picked up with. Refuelling charges will apply if fuel is not returned empty at the correct level. 

This information can be found in your agreement or inside the fuel cap. If you require further assistance, please call us on 1300 729 230.

Our vehicles cannot be hired for ridesharing purposes.

No, our vehicles cannot be used to complete a driving test

No, you must provide your own driver.

No, our vehicles are not covered or permitted on the Spirit of Tasmania.

We will endeavour to provide you with your preferred vehicle. Vehicle make and models are based upon availability and cannot be guaranteed. 

We will endeavour to provide you your preferred vehicle. The colour of the vehicle is based upon availability and cannot be guaranteed.

To extend your rental, you must call Bargain Car Rentals. Extensions are not guaranteed and are based on availability. Extra days hire will apply.

If an invoice is required, please call us on 1300 729 230. Alternatively, you can email us at info@bargaincarrentals.com.au